Last Updated: 15 November 2025

Welcome to KPK COLLECTION (“we”, “our”, “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and multi-vendor platform available on the Google Play Store. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information (Provided by Users & Vendors)

1. Full Name
2. Email Address
3. Phone Number
4. Postal / Delivery Address
5. Payment Details (securely handled via third-party payment gateways)
6. Account Login Credentials

b. Non-Personal Information (Automatically Collected)

1. Device information (model, operating system, device ID)
2. IP address
3. Browser type and language
4. Location data (if permission is granted)
5. App usage statistics (time spent, features accessed)

c. Vendor / Business Information

1. Store name and logo
2. Business registration details (if applicable)
3. Product listings and prices
4. Payment and transaction history

2. How We Use Your Information

We use collected information to:

1. Register and manage user and vendor accounts
2. Process transactions and deliver orders
3. Enable vendors to manage their stores and products
4. Improve app functionality and performance
5. Send important updates, notifications, and offers
6. Detect fraud and prevent unauthorized access
7. Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent personal information. Data may be shared only:

1. With Vendors: To fulfill customer orders
2. With Service Providers: For payments, delivery, analytics, and cloud services
3. For Legal Compliance: When required by law or authorities
4. For Business Transfers: During mergers, acquisitions, or asset sales

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, save preferences, and provide personalized content.

Third-party tools such as Google Analytics and Google AdMob may be used for analytics and advertising.

5. Third-Party Services

Our app may integrate with third-party services that collect data independently, including:

1. Google Play Services
2. Google Ads / AdMob
3. Firebase Analytics & Crashlytics
4. Payment Gateways (Stripe, PayPal, Easypaisa, JazzCash, etc.)

6. Data Security

We implement industry-standard security measures, including:

1. SSL encryption
2. Secure payment processing
3. Limited access to sensitive data
4. Regular system monitoring

7. User Rights

Users have the right to:

1. Access and review their personal data
2. Request corrections or updates
3. Opt out of promotional communications
4. Control app permissions (location, notifications)

8. Account and Data Deletion

Users may request account deletion and permanent removal of personal data at any time.

How to request deletion:

1. Email us at [email protected] with the subject line:
2. “Account & Data Deletion Request”
3. Include your registered email or phone number for verification

What happens after deletion:

1. Your account and associated personal data will be permanently deleted
2. Some data may be retained temporarily if required by law, taxation, or fraud prevention regulations

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children. If such data is identified, it will be deleted immediately.

10. International Data Transfers

Your information may be stored or processed on servers outside your country. By using our services, you consent to such transfers.

11. Data Retention

We retain data only as long as necessary to:

1. Provide services
2. Meet legal obligations
3. Resolve disputes
4. Enforce agreements

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date. Continued use of the app indicates acceptance of the revised policy.

13. Contact Us

For any questions or concerns regarding this Privacy Policy:

KPK COLLECTION – Privacy Support

📧 Email: [email protected]

🌐 Website: www.kpkcollection.com